Last Updated: 15.02.25
Privacy Policy
GuideU (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
1. What Data We Collect
When you use GuideU, we collect the following information:
Personal Information: Name, email address.
Property Details: Property name, address, Wi-Fi password, and other details used in guides.
Usage Data: Page views and interactions tracked through cookies.
We do not collect any personal data from your guests.
2. How We Use Your Data
We use your data to:
Create and store your digital guides.
Maintain your user account.
Send updates and important account notifications.
Improve our product and user experience.
We do not store data from third-party integrations.
3. Data Storage & Security
Your data is stored securely on Bubble.io’s servers with strict privacy rules.
We take appropriate security measures to protect your data.
Currently, there is no option to delete your account, but you can contact us for assistance.
4. Sharing Your Data
We do not sell or rent your data. However, we share some details with trusted third-party services to operate our platform:
Stripe (for payment processing).
SendGrid (for transactional and marketing emails).
Meta (Facebook/Instagram) (for retargeting ads).
Google Analytics (for site analytics).
ScoreApp (for waitlist signups).
Users can opt out of marketing emails, but we still send essential account updates.
5. Cookies & Tracking
We use cookies to track basic page views and interactions. No sensitive tracking is performed.
6. Your Rights & Contact
You can edit your data at any time through your account settings.
To opt out of marketing emails, use the unsubscribe link in emails.
To discuss privacy concerns or request data deletion, contact privacy@guideu.io.
7. Compliance
GuideU is compliant with the Australian Privacy Act 1988.
We are not currently GDPR compliant, as we do not serve users in the EU.
GDPR compliance will be implemented once we expand to Europe.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and significant updates will be communicated via email.
GuideU (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
1. What Data We Collect
When you use GuideU, we collect the following information:
Personal Information: Name, email address.
Property Details: Property name, address, Wi-Fi password, and other details used in guides.
Usage Data: Page views and interactions tracked through cookies.
We do not collect any personal data from your guests.
2. How We Use Your Data
We use your data to:
Create and store your digital guides.
Maintain your user account.
Send updates and important account notifications.
Improve our product and user experience.
We do not store data from third-party integrations.
3. Data Storage & Security
Your data is stored securely on Bubble.io’s servers with strict privacy rules.
We take appropriate security measures to protect your data.
Currently, there is no option to delete your account, but you can contact us for assistance.
4. Sharing Your Data
We do not sell or rent your data. However, we share some details with trusted third-party services to operate our platform:
Stripe (for payment processing).
SendGrid (for transactional and marketing emails).
Meta (Facebook/Instagram) (for retargeting ads).
Google Analytics (for site analytics).
ScoreApp (for waitlist signups).
Users can opt out of marketing emails, but we still send essential account updates.
5. Cookies & Tracking
We use cookies to track basic page views and interactions. No sensitive tracking is performed.
6. Your Rights & Contact
You can edit your data at any time through your account settings.
To opt out of marketing emails, use the unsubscribe link in emails.
To discuss privacy concerns or request data deletion, contact privacy@guideu.io.
7. Compliance
GuideU is compliant with the Australian Privacy Act 1988.
We are not currently GDPR compliant, as we do not serve users in the EU.
GDPR compliance will be implemented once we expand to Europe.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and significant updates will be communicated via email.